At Rizzy, we aim to process your deposits as quickly as possible. Typically, once you’ve completed the payment process through our secure channel, your deposit will reflect in your account within 1–5 minutes.
However, if you don’t see your deposit in your balance after completing the payment, don’t worry — there could be a slight delay. While most deposits are processed instantly, some transactions may take longer due to banking or network issues.
If your deposit hasn’t appeared in your account within 24 hours, we recommend reaching out to our customer service team for assistance.
You can contact our support team by emailing support@rizzy.com or through our live chat. To help us assist you quickly, please include the following details in your message:
The date and time of your deposit.
The deposit amount.
The payment method or provider you used.
Any transaction reference number (if available).
Rest assured, our team will review your case and work with the relevant parties to resolve the issue as soon as possible. Your trust is important to us, and we’re committed to ensuring your experience with Rizzy is seamless and secure.