At Rizzy, we aim to process all withdrawals quickly and securely. Typically, withdrawals are completed within the same day of your request. However, as a standard estimate, processing may take 1–3 business days to allow for:
Review of your withdrawal request
Verification of your account and compliance checks
Secure transfer to your selected bank account or crypto wallet
What to Do If Your Withdrawal Is Delayed
If your withdrawal has not been processed after 3 business days, follow these steps:
Check Your Saved Accounts or Wallets
Ensure the bank account or crypto wallet you selected is correct.
Using saved accounts/wallets can reduce errors and speed up future withdrawals.
Verify OTP
Confirm that you completed OTP verification from your verified email address when submitting the withdrawal.
Contact Support
Reach out via live chat or support@rizzy.com.
Include the following details to help us resolve your concern quickly:
Your Rizzy username or Player ID
Date of the withdrawal request
Withdrawal amount
Bank account or crypto wallet used
Withdrawal ID (if available)
Our support team will review your case and coordinate with the relevant payment provider or blockchain network to ensure your funds are transferred as soon as possible.